Returns & Exchanges

At Bassike, we are committed to sustainable quality and want you to be completely satisfied with your purchase. If your item isn't quite right, we offer returns or exchanges on full-priced items within 14 days of delivery.

1

Initiate Your Return

Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

2

Pack Your Items

Place the items in their original packaging, ensuring all tags remain attached and the garments are in unworn, original condition.

3

Ship the Parcel

Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized postal location.

4

Receive Refund or Credit

Once our team inspects the returned goods, your refund will be processed to your original payment method or issued as a store credit within 5 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing